The concern is not whether AI can recommend a product; it is what happens when software begins entering card details, choosing payment rails and authorizing purchases. Banks including Bank of America, Capital One, ING and NatWest are asking policymakers for disclosure rules, interoperability and clearer consumer protections.
Business & Economy
Banks are warning that AI shopping agents could become a new fraud surface
Major banks say agentic shopping could create new scam, privacy and payment risks as AI systems begin selecting and purchasing products for consumers.
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